SHIPPING & DELIVERY

A Hassle-Free Experience

SHIPPING

How do I check the delivery timelines before I place the order?

You can check the delivery timelines by entering your pin code at product page.

How can I track the delivery of my order?

Furniture products will be shipped via our own Logistics or 3rd party Logistics team within 7-8 days. After shipping, the product will be delivered in 10-15 days .In case of 3rd Party Logistics, you can track your shipment through AWB number. In case of HomeAce’s logistics, one day prior a delivery confirmation call will be undertaken by our executive.

Are there any shipping/delivery charges?

We offer FREE SHIPPING for our furniture range.

DELIVERY

Is my location serviceable?

In order to know if delivery option is available in your area, Enter delivery pin-code on product page

Will I receive my entire product order the same day in case of multiple products/ quantities ordered?

In case you book multiple products in a single order, we will endeavour to ship all products together. However, this may not always be possible due to the nature of product and/or the mode of delivery.

What if I am not at home when you arrive?

HomeAce delivery executive will share a confirmation call one day before delivery. In case of non –availability, kindly inform the delivery executive.

Can I change my delivery address after placing the order?

Post placing the order, you can change the delivery address if the product is not shipped subject to the new delivery address is in the same city.

Do you deliver to multiple address?

We only deliver to the address specified in the order. In case of delivery to multiple addresses, you have to place multiple different orders for each address

Can someone else receive the order on my behalf?

Whoever is accepting the delivery on your behalf needs to have a valid ID Proof

 

©2020 by Home Ace.